EU Privacy Policy
This privacy policy (“Privacy Policy” or “Policy”) describes how Good Sportsman Marketing, LLC, its affiliates, subsidiaries, and brand divisions (collectively, “We”, “Us” or “Our“) collect, protect and use your personal data. This Privacy Policy is addressed to anyone who (“you”):
- Uses any of our websites – https://stealthcamcommand.com/login – (“Website”) or applications – the Stealth Cam applications –, either in your browser on your desktop or in the app (“Applications”), from which you are accessing this Privacy Policy, or our social media;
- Communicates with us via phone, email, contact, video calls, chat, text;
- Activates and maintains ongoing cellular connectivity of the embedded SIM card inside your Connected Product (“SIM Service(s)”).
The foregoing can collectively be described as “the Services”.
Please read this policy carefully to understand our policies and practices regarding the treatment of your personal data. If this Policy changes, you will be given at least thirty (30) days’ notice, after which the new Policy will be effective. Your continued use of the Software and Applications following such a notice period will indicate your acceptance of the new Policy.
If you wish to contact us, you are kindly requested to contact us through dmanndmca@gsmorg.com.
The Applications are not directed to individuals under the age of sixteen (16), and we do not knowingly collect personal data from individuals under sixteen, except in those countries where the minimum age is lower.
1. Sensitive information
We do not collect, and ask that you not send us nor disclose, any sensitive or special categories of personal data (e.g. personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometrics or genetic characteristics, criminal background, data concerning health or data concerning a person’s sex life or sexual orientation, or social security numbers, health) on or through the Services or otherwise to us.
2. General purposes for which we process your personal data
Note that we will always process all personal data we have collected about you, as described further herein, for the following general purposes:
- To comply with legal obligations incumbent upon us, which may include laws outside your country of residence;
- To comply with any reasonable request or order from competent officials or representatives of the police, judicial authorities, government agencies or governmental bodies, including when they are located outside your jurisdiction, for which we rely on our legal obligations;
- To transfer your personal data at our initiative to the police, judicial authorities or external counsel as evidence or in the event of reasonable suspicion of an illegal act or offence on your part when you use the Applications, Websites, or social media or any other interaction you have with, or in relation to, us, for which we rely on our legitimate interest to be able to defend our interests;
- To be able to prepare and undertake corporate transactions such as mergers, acquisitions or demergers, for which we rely on our legitimate interest to engage in such transactions;
- To protect, and have protected, our rights, privacy, safety or property and those of our affiliates, employees, contractors, you or third parties, for which we rely on our legitimate interests to be a responsible business partner, employer, supplier and member of society.
In principle, we will only retain your personal data in accordance with the retention periods set forth in the sections below, unless one of these general purposes warrants a longer retention period for the purpose to be achieved.
3. Visiting our Website, Applications, or social media
When you visit our Websites, Applications or social media, we will collect, depending on the functionalities and features you use:
- technical information related to the device you are using and your internet connection, such as your IP address, browser type, geographical location and operating system;
- information about the manner in which you interact with the Websites, Apps or social media;
- information which is already stored on your device, such as your cookie preferences, unique identifiers, etc.;
- the physical location of your device.
All of the above personal data we receive directly from you as well as from our social media providers (when you visit our social media). When you visit us on social media, please note that the social media provider is solely responsible for the collection of information about your interactions with that social media platform which are not shared with us. You can find more information about how they use your personal data in their respective privacy notices:
- Instagram: https://privacycenter.instagram.com/
- Facebook: https://www.facebook.com/privacy/center
- YouTube: https://policies.google.com/privacy?hl=en
For more information about the use of trackers and cookies, please consult Our Cookie Policy here.
When you only visit our Websites, Apps or social media, we will collect your personal data to:
- allow you to use these Websites, Applications and social media;
- keep these Websites, Applications, social media as well as our company, assets, employees and other stakeholders safe and secure;
- collect non-personalized statistical information about the manner in which people interact with the Websites, Applications, social media and their content.
For all of the above purposes, we base ourselves on our legitimate interest to process your personal data to be able to engage in normal business communications and communicate about our products, services and activities, to understand how our communication channels are used and to evolve as a business.
Your personal data, which are pseudonymized unless we can link these data to a registered user account, will be stored until such time you exercise a valid right to erasure. Please bear in mind that we will only erase personal data to the extent that we are still able to establish that these data pertain to you, in accordance with our legal obligations.
When we collect the physical location of your device when using our Websites or Applications, we do so to provide you with personalized location-based services and content. In some instances, you may be permitted to allow or deny such uses and/or sharing of your device’s location, in which case we rely on your consent. Note that if you deny your consent, we may not be able to provide you with the applicable personalized services and content. In this case, we will store your personal data until such time when you withdraw your consent, which you may do at any time.
4. Our SIM Services
When you activate a SIM card embedded in one of Our products with which the Applications can be connected (see https://www.stealthcam.com/global/ for an overview of these products) (“Connected Products”), we collect from you the following personal data (in addition to the personal data collected when you visit or use our Website or Applications, as explained above):
- Basic identity information, such as name and age;
- Contact details such as email address, phone number and physical address;
- Information related to the SIM card you activate, such as the product in which it is embedded, the type of subscription you take;
- Your acceptance of our terms and conditions and other contractual arrangements;
- Information related to the chosen payment method;
- The Connected Product that is to be linked to the SIM card.
We collect and use these personal data to:
- Allow for the provision of the SIM Services to you;
- Process activations and issuing invoices;
For these purposes, we will process your personal data because it is necessary to perform our contractual obligations towards you.
We will also process your personal data to:
- Obtain statistics about the services which are bought;
- Management reporting;
- Improve our retail processes;
- Improve our existing products and services or develop new products and services.
For these purposes, we base ourselves on our legitimate interests to collect customer feedback, gain insights in customer perception, collect information on market trends and evolve as a business.
Your personal data are stored for at most ten (10) years after your purchase, request for warranty or return.
5. Use of the Applications
To access the Application or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Application that all the information you provide on the Application is correct, current, and complete. When you create an account for our Applications, we will collect from you (in addition to the personal data mentioned in the previous section):
- Basic identity information, such as name and age;
- Account details such as user name, unique user ID, password, etc.;
- Contact details such as email address, phone number and physical address;
- Contact preferences related to our newsletters, commercial offers, and promotions;
- Connected Products linked to your account;
- Geolocation data of the mobile device such as latitude and longitude;
- Usage details (i.e. information about your internet connection, the equipment used to access the Applications).
We collect and use these personal data to:
- Allow you to create and manage an account on our Applications and enjoy the benefits and advantages which we may choose to make available to users with an account and (previously) active SIM Services;
- Send administrative information;
- Improve products, services and user experience;
- Request user feedback;
- Enforce our Terms and Conditions and Policies;
- Protect from abuse and malicious users;
- Run and operate the Application and related products or services.
For all of the above purposes, we base ourselves on our legitimate interest to offer our Application users a personalized experience through a dedicated user account when using the Applications and to be able to manage their preferences.
Your personal data will be stored for as long as your account is not deactivated. Once you decide to deactivate your account, we will subsequently anonymize the account.
You may also choose to share certain features on the mobile device such as contacts, calendar, gallery, etc. The processing of these categories of personal data are based on consent.
6. Marketing and promotional communications;
- Send you our newsletters, commercial offers, promotions;
- Personalize the content of these newsletters, commercial offers and promotions;
- Measure the effectiveness of our marketing efforts and campaigns and report on them.
- combine information we have about you to personalize content of newsletters, commercial offers and promotions;
- send you newsletters, commercial offers and promotions.
7. Communications
When we communicate with you via phone, email, contact or video calls, chat, text or direct messaging, we collect from you:
- Basic identity information, such as your name, e-mail address, phone number, postal address;
- The content of your communications;
- The technical information of your communications (the person with whom you communicate on our side, the date and time, other metadata about the communication, etc.)
- Your preferences regarding the receipt of our e-mail communications, such as newsletters, commercial offers and promotions;
- Any other personal data you choose to provide to us.
We collect and use these personal data to:
- Respond to your questions, queries or other communications;
- Keep our Websites, Applications, social media, company, employees, assets and information safe;
- Make statistical analyses on the use of our communication channels;
- Improve our products, services or business processes or develop new products or services.
For all of the above, we base ourselves on our legitimate interest to process your personal data to be able to engage in normal business communications, to understand how our communication channels are used and to evolve as a business.
We will retain your personal data for as long as is necessary to respond to your queries. When such are of a transactional or contentious nature (i.e. they relate to a purchase, warranty, return, etc.), we will store them for a maximum of ten (10) years.
8. End user as a controller
When you use the cameras, you act as the data controller within the meaning of Article 4(7) of the General Data Protection Regulation (GDPR) and any applicable national data protection laws. You are solely responsible for ensuring that any processing of personal data through your use of the cameras is carried out in compliance with all applicable legal requirements.
This includes, but is not limited to:
- determining the lawful basis for processing under Article 6 GDPR;
- fulfilling any transparency obligations, including providing appropriate information notices to data subjects under Articles 12–14 GDPR;
- implementing suitable technical and organizational measures to ensure security of processing as required by Article 32 GDPR;
- conducting Data Protection Impact Assessments where necessary under Article 35 GDPR;
- respecting data subjects’ rights, including access, rectification, erasure, restriction, and objection.
Please note that these cameras are primarily intended for wildlife and nature observation. If you use the cameras for any other purpose, including monitoring areas beyond your own private property or capturing images of individuals, you must ensure that such use complies with data protection and privacy laws.
We disclaim any liability arising from your use of the cameras in violation of applicable law.
9. Recipients of your personal data
For the activation of the SIM Services, we will use a third-party payment service to process payments made. If you wish to make a payment for the SIM Services, your personal data will be collected by such third party and not by us, and will be subject to the third party’s privacy policy, rather than this Privacy Policy. We have no control over, and are not responsible for, this third party’s collection, use and disclosure or your personal data.
We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction. In addition, we may disclose personal information that we collect, or you provide:
- To our subsidiaries and affiliates;
- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Us about our Application users is among the assets transferred;
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
- To enforce our rights arising from any contracts entered into between you and us, including the Terms of Use, this Policy; or
- If we believe disclosure is necessary or appropriate to protect Our rights, property, or Our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
This Policy does not address, and We are not responsible for, the privacy, information or other practices of any third parties, including any third party, or distributor, operating any website or service which offers Our Connected Products.
10. Transfers to third countries
If you reside within the European Economic Area (“EEA”), your personal data will be stored on our servers in Frankfurt, Germany.
However, your personal data can be processed in any country where we have facilities or in which we engage service providers, and by using the Services you understand that your information can be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal data.
If We transfer your personal data to a country outside the EEA that lacks an adequacy decision by the European Commission, we will implement the Standard Contractual Clauses (“SCC”) pursuant to article 46 General Data Protection Regulation (“GDPR”) to ensure your personal data receives a level of protection essentially equivalent to that provided within the EEA.
11. Rights of the Data Subject
Whenever you wish to withdraw an earlier given consent, you can do so at any time. We provide easy opt-out choices at www.stealthcam.com/global/ and in our cookie consent mechanism.
We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages, from which you cannot opt-out.
If you would like to request to review, correct, update, suppress, restrict or delete personal data that you have previously provided to us, or if you would like to request to receive an electronic copy of your personal data for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us via privacy@gsmorg.com. We will respond to your request consistent with applicable law.
In your request, please make clear what personal data you would like to have changed, whether you would like to have your personal data suppressed from our database or otherwise let us know what limitations you would like to put on our use of your personal data. For your protection, we only implement requests with respect to the personal data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the personal data provided until after the completion of such purchase or promotion). There may also be residual information that will remain within our databases and other records, which will not be removed.
12. Complaints
If you are a resident of an EEA country, you can also file a complaint with the competent data protection authority in your country or region, or where a suspected breach of applicable data protection law has occurred (https://www.edpb.europa.eu/about-edpb/about-edpb/members_en).
13. Representative in the EU
If you are located in the European Union, please note that we have appointed a representative in the EU in accordance with article 27 of the GDPR. Our EU representative can be contacted for matters related to the processing of personal data under the GDPR:
Timelex
Rue Joseph Stevens 7, 1000 Brussels – BELGIUM
Email: eu.rep@timelex.eu
The representative serves as a point of contact for data subjects and supervisory authorities in the EU. Please note that this appointment does not affect your ability to contact us directly.
EU Cookie Policy
This Cookie Policy explains how Good Sportsman Marketing, LLC, its affiliates, subsidiaries, and brand divisions (“We”, “Us”, “Our”) uses cookies, software-development kits (“SDKs”), web beacons, and similar technologies on its websites and mobile or desktop applications (the “Services”).
1. What are cookies and trackers?
Cookies are small text files placed on your computer or mobile device when you visit a website or open an app. SDKs, pixels, local-storage objects, and web beacons perform similar functions in native or hybrid applications. For simplicity, we refer to all of these technologies as (“Trackers”).
2. What information do trackers collect?
When you visit our Websites or Applications, we will collect, depending on the functionalities and features you use:
- Technical information related to the device you are using and your internet connection, such as your IP address, browser type, geographical location and operating system;
- Information about the manner in which you interact with the Websites, Apps or social media;
- Information which is already stored on your device, such as your cookie preferences, unique identifiers, etc.;
- The physical location of your device.
The Application also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.
Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding Application traffic and usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.
3. Why do we use trackers?
The cookies that are categorised as “Necessary” are stored on your browser as they are essential for enabling the basic functionalities of the site.
We also use third-party cookies that help us analyse how you use this website, store your preferences, and provide the content and advertisements that are relevant to you. These cookies will only be stored in your browser with your prior consent.
You can choose to enable or disable some or all of these cookies but disabling some of them may affect your browsing experience.
We use three types of tracking mechanisms on our Websites or Applications:
- Strictly necessary technical cookies;
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
- Strictly necessary functional cookies;
Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
- Performance and analytics cookies;
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
Performance cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors.
- Advertisement and personalization cookies.
Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.
Other uncategorised cookies are those that are being analysed and have not been classified into a category as yet.
For a detailed overview of our cookies and trackers, consult this page.
4. Manage your preferences
Non-essential trackers are deployed only after you grant consent via our Cookie Banner Mechanism. You may withdraw consent at any time through www.stealthcam.com/global/.
You can block or delete cookies through your browser settings or device privacy controls. Disabling strictly necessary Trackers may impair essential site or app functions.
All of the above personal data we receive directly from you as well as from our social media providers.
EU Terms and Conditions
Last updated: 30/06/2025
1. Introduction
These Terms and Conditions (“Terms”) are provided by Good Sportsman’s Marketing LLC (“GSM”), situated at 5250 Frye Road, Irving, TX 75061, including its affiliates, subsidiaries (incl. Stealth Cam), and brand divisions (collectively, “We”, “Us”, or “our”). We are based in the United States of America, but have representatives in Belgium.
These Terms constitute an agreement governing the use of the Applications (https://stealthcamcommand.com/login) and the subscription for an active SIM card. By downloading and installing the Applications and by activating the SIM card, you agree to be bound by these Terms.
If these Terms change, you will be given at least thirty (30) days notice, after which the new Terms will be effective. Your continued use of the Applications following such a notice period will indicate your acceptance of the new Terms.
These Terms are effective until terminated. Your rights under these Terms will terminate immediately and automatically if you fail to comply with any of these Terms. Unless prohibited by mandatory law, We may at all times decide to suspend, modify or permanently cancel the whole or part of the SIM Services, in which case you will be reimbursed.
In addition, please note that the Applications are additional services for Our Connected Products and are not a service in and of their own. The fees set out are solely for the activation and ongoing cellular connectivity of the embedded SIM card inside your Connected Product (“SIM Service(s)”). The Applications themselves are provided free of charge; however, without an active SIM Service the Applications cannot receive new data from the Connected Product.
We may suspend, disable, or delete your account (or any part thereof) if We determine that you have violated any provision of these Terms or that your conduct or content would tend to damage our reputation and goodwill. If We delete your account for the foregoing reasons, you may not re-register for the Application or any related websites or services. We may block your email address and Internet protocol address to prevent further registration.
These Terms do not address, and We are not responsible for, the privacy, information or other practices of any third parties, including any third party, or distributor, operating any website or service which offers Our Connected Products are linked. All warranty claims and service requests regarding the product must be directed to the authorized distributor.
2. Definitions
These capitalized terms shall bear the following meaning in these Terms:
- Captures: any still image, video clip or audio recording produced by a Connected Product.
- Connected Product: a hardware device, such as a camera, that contains an embedded SIM from us and uses the mobile network to send data or receive commands. An overview of all Our products can be found here https://www.stealthcam.com/global/.
- Device Data: all data that a Connected Product or the SIM Services generate, receive or record. This includes technical metadata (device identifiers, network parameters, timestamps), operational logs, sensor captures (such as images, video or audio), and any settings or content that you upload or create while using the product. Device Data relates both to data processed by the use of the Applications as well as to data that is the result of your use of Connected Products that you control using the Applications. In addition, Device Data may also relate to events related to any of the foregoing that are recorded by Us. A full list of the relevant Device Data can be found in Annex I to these Terms.
- Distributor: any independent retailer, reseller or agent that sells our Connected Products under its own name. A Distributor acts in its own name and cannot bind us.
- SIM Services: the connection we provide to the mobile network through a SIM card, including activation, roaming, and related customer support.
- Subscription Plan: the bundle of mobile allowances and features for a recurring price. An overview of our available Subscription Plans can be found here https://www.stealthcam.com/global/.
3. Use of the Applications
3.1. User Licenses
We grant you the following rights, provided that you comply with these Terms:
- We grant you a non-exclusive (so others can also benefit from our services), non-transferable (since you are the end-user), worldwide license (so you can use it anywhere), without rights to sublicense (since you are the end-user), to use the Software and Applications for operating our Connected Products. You agree that such operation of the Software and Applications shall only happen in accordance with the permitted uses of the Software as explained in these Terms and the purpose for which the Software and Applications were designed as set out in the applicable documentation;
- The Software comes embedded into Our Connected Products. You are not allowed to uninstall, remove, overwrite or alter the Software from Our Connected Products without Our express permission;
- You may install, use, access, display and run one copy of the Application per device, such as a workstation, mobile phone or tablet (“Device”). The Software may not be used by more than one processor at any one time on any single Device.
3.2. Prohibited uses
Except as expressly permitted under these Terms, you will not copy, modify, distribute, sell or, lease any part of the Software or Applications or reverse engineer or attempt to extract any of the source code unless applicable laws allow you to do so.
You may not reverse engineer, decompile, or disassemble the Software or Applications by any means whatsoever, or alter, modify, enhance, or create a derivative work of the Software or Applications. You may not remove, alter or obscure any product identification, copyright, or other intellectual property notices in the Software.
You are prohibited from using the Application:
- for any unlawful purpose;
- to solicit others to perform or participate in any unlawful acts;
- to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
- to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
- to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
- to submit false or misleading information;
- to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Application or of any related website or application, other websites or mobile applications, or the Internet;
- to collect or track the personal information of others;
- to spam, phish, pharm, pretext, spider, crawl, or scrape;
- for any obscene or immoral purpose; or
- to interfere with or circumvent the security features of the Application or any related website or application, other websites or mobile applications, or the Internet. We reserve the right to terminate your use of the Application or any related website or mobile application for violating any of the prohibited uses.
3.3. Camera legislation
You, as an end-user, are solely responsible for ensuring that your use of the Connected Products complies with all applicable national and local laws and regulations relating to video surveillance, data protection, and privacy. This includes, but is not limited to, any requirements regarding notification, registration, or authorization of camera use, especially when the cameras are used in locations that are accessible to the public or that are not exclusively your private property.
These cameras are intended primarily for recording wildlife and nature observation. If you use the cameras for any other purpose, including monitoring areas beyond your own private premises, you must ensure that such use is lawful.
We disclaim any liability for improper or unlawful use of the cameras. By using the cameras, you acknowledge and agree that you are fully responsible for complying with all applicable laws and regulations in your jurisdiction.
3.4. Changes to the Applications
We may from time to time develop patches, bug fixes, updates, upgrades, and other modifications to improve the performance of the Software or Applications. These may be installed without providing any additional notice or receiving additional consent.
3.5. Device Data
You agree that We and our service providers may collect and use technical Device Data gathered during your use of the Applications or Connected Products, or as part of any support services provided to you. To provide you with the services related to the Applications, Device Data has to be processed continuously and in real-time by Us. In that process, Device Data is generated and stored on servers within the EU.
Without prejudice to any of your rights in relation to the Device Data, you provide us with the necessary rights to host, reproduce, distribute, modify, communicate, and use the Device Data, including without limitation for:
- installing and setting up the Applications;
- operating and improving the Applications, as well as the Connected Products;
- ensuring the safety and security of the Applications, as well as the Connected Products;
- complying with our legal obligations as well as any legitimate order or request from competent law enforcement or other governmental agencies or bodies;
- preparing and mounting our defense in legal or similar disputes and proceedings; and
- developing new technologies and services.
3.5.1. Device Data Rights
You have the right to request Us to share Device Data either with you or a third party of your choice. You may also request from Us to have the Device Data removed without undue delay. Such requests can be exercised by sending us an e-mail via IntlStealthCS@gsmorg.com. In your request, you will have to provide the serial number of one of your Connected Products and your e-mail account that is used to log-in to the Applications.
Please consider that your rights in regard to the Device Data can be limited in the following instances, or as otherwise permitted under applicable law:
- To the extent that sharing such Device Data could undermine security requirements of the products;
- To the extent that sharing the Device Data could undermine the trade secret protection; or
- If the end-customer refuses or fails to implement technical and organizational measures contractually agreed, including for the purpose of ensuring confidentiality.
You shall not, and shall not allow any other third party to, use the Device Data to develop a product or service that competes with Our services provided.
Use of the Applications will lead to the collection of Captures. We will make commercially reasonable efforts to keep these confidential and will only share it with our affiliates, contractors, subcontractors or partners where such is necessary to
(a) provide you with Our Applications;
(b) protect our interests or claims in legal proceedings or alternative dispute resolution mechanisms;
(c) comply with applicable laws and regulations or with a valid request from a competent supervisory, judicial or other authority;
(d) engage in research for the development of new products or services;
(e) to improve Our SIM Services and Applications.
We may also aggregate and anonymize Device Data ensuring that data can no longer be attributed to the customer at which time it shall no longer be considered Device Data and combine it with data of other customers to improve our Applications and SIM Services, develop additional products and services, conduct market studies or allow our affiliates and partners to do the same.
3.5.2. Backups
While we use our best efforts to ensure that all data processed when using the Applications is appropriately backed up with reasonable recovery point and time objectives, we make no result-based representation or warranties regarding the completeness, accuracy, efficacy or timeliness of such backups (“Customer Backups”).
It is your responsibility to keep Customer Backups. In no event shall We be held liable for any loss of such content.
In the event of termination of the use of the Applications for whatever reason you should yourself export all Customer Backups within five (5) business days, after which We may go over to deletion of the Device Data.
Customer Backups refer to any duplicate copy of the Customer’s Device Data and Captures that are created and stored during the use of the Application. It can comprise complete point-in-time copies of all Device Data (sensor logs, telemetry, configuration files, etc.) and all Captures (images, video or other recordings generated through the Connected Product).
3.5.3. Return and deletion of data
Upon closure of your account, We will delete the Device Data associated with that account. You acknowledge that it is your sole responsibility to create and maintain any desired backups of all Device Data and other content (including “Captures”) stored in the Applications. We accept no liability for the loss, corruption, or unavailability of any such content. While we may – entirely at our discretion and without any obligation – be able to restore some or all data from internal backups made for our own operational purposes as of a particular date and time, we make no representation or warranty that the specific data you require will be recovered.
3.5.4. Licenses
You hereby grant Us a non-exclusive, worldwide, royalty-free license to use, copy, and process your data (Captures, device-generated data and personal data) solely for the following purpose:
- To use, copy, and process your Captures solely for the purpose of developing, training, validating, and improving our artificial intelligence systems, including (i) computer-vision models that detect and classify wildlife in images and (ii) algorithms that enhance photo quality. This license survives for as long as the Captures remain stored on our systems and automatically terminates when the Captures are permanently deleted in accordance. We will not disclose or transfer any Captures to any third party without your prior knowledge for the purpose of training AI systems.
- To provide the necessary customer support. We will be able to access and disclose your Captures with any of our service providers or affiliates.
4. The SIM Services
The SIM Services require both the possession of one of Our Connected Products as well as the activation of the SIM card via Our websites or Applications and a subscription plan contract based on a variety of options shown at https://www.stealthcam.com/global/ (“Subscription Plan”). The selection of a subscription plan is part of the activation process.
After registration or log-in and selection of the most applicable subscription plan by entering the serial number of the Connected Product, selecting the country of use of the Connected Product and selection of the respective Subscription Plan – if necessary the payment interval and the payment method – in each case by clicking the respective selection boxes or selection in a drop down menu, the user will be provided with these Terms and our Privacy Policy.
4.1. Billing
The fees set out in your order form are payable solely for the activation and ongoing cellular connectivity of the embedded SIM card inside your Connected Product (“SIM Service(s)”). The Applications themselves are provided free of charge; however, without an active SIM Service the Applications cannot receive new data from the Connected Product.
You must pay all amounts due in accordance with the pricing and billing terms in effect when each payment is due and payable.
4.1.1. Free Trials
If we offer a free-trial period for the SIM Service, charges will begin after the free-trial period ends, even if we collected your billing details beforehand.
It is a possibility to activate auto-renewal during the registration process. If auto-renewal is enabled for your subscription, you will be charged automatically in accordance with the term you selected.
4.1.2. Renewal
During registration you may elect a monthly or yearly auto-renewal. We will automatically charge your payment method at the renewal interval you selected until you cancel your subscription.
The subscription automatically renews at the end of the subscription period for a period identical to the original one, unless the customer has already cancelled the subscription.
4.1.3. Pricing updates
We reserve the right to adjust the pricing of our subscription plans periodically to reflect market conditions, changes in operational costs, regulatory requirements, or improvements to our services.
If we decide to modify the subscription fees applicable to your plan, we will notify you at least 30 days in advance via email. The notice will include details of the new price, the reason for the change, and the effective date. Price increases will never occur for already pre-paid periods and only apply starting at the next billing cycle of your subscriptions.
If you agree to the new pricing, you do not need to take any action, and your subscription will automatically continue under the revised terms. If you do not agree with the updated pricing, you have the right to cancel your subscription anytime before the price change takes effect. Cancellations can be done at IntlStealthCS@gsmorg.com.
We reserve the right to adjust the pricing of our subscription plans periodically to reflect market conditions, changes in operational costs, regulatory requirements, or improvements to our services.
If we decide to modify the subscription fees applicable to your plan, we will notify you at least 30 days in advance via email. The notice will include details of the new price, the reason for the change, and the effective date. Price increases will never occur for already pre-paid periods and only apply starting at the next billing cycle of your subscriptions.
If you agree to the new pricing, you do not need to take any action, and your subscription will automatically continue under the revised terms. If you do not agree with the updated pricing, you have the right to cancel your subscription anytime before the price change takes effect. Cancellations can be done at IntlStealthCS@gsmorg.com.
4.1.4. Payment security
All sensitive payment information is transmitted over an SSL secured communication channel and is encrypted and protected with digital signatures. The Applications are in compliance with PCI vulnerability standards.
4.1.5. Late or no payments
If any payment is not received by the due date, We will notify you be e-mail and grant a seven-day grace period.
If payment remains outstanding after the grace period, We may suspend the SIM Service immediately. During suspension you can still log in to the Applications and view previously transferred data, but the device will be unable to transmit new data to the Software.
If the outstanding balance is not settled within thirty (30) days of suspension, We may deactivate the SIM card permanently and close the associated cellular account. Reactivating the SIM Service thereafter will require payment of all past-due amounts plus any applicable reactivation fee. We are not responsible for any data that fails to transfer to the Applications because of late or unpaid fees.
Your obligation to pay all fees accrued before SIM deactivation survives any suspension or termination of the SIM Service.
4.2. Right of withdrawal
We do not control or govern the sales contract between you and any independent Distributor that sells our Connected Products. That contract is governed only by the Distributor’s own terms and conditions, which you must obtain directly from them. Therefore, any execution of the right of withdrawal that may exist regarding the purchase of one of the Connected Products should be exercised vis-à-vis the Distributor that sold the Connected Product.
Our Terms apply solely to the use of the Applications and the activation and ongoing provision of the SIM Services we deliver to you.
The customer, who is a consumer within the meaning of article 2(1) of Directive 2011/83/EU, can withdraw from the Subscription Plan within 14 days. When starting a Subscription Plan, the withdrawal period begins on the day the contract is concluded, or on the day the subscription is automatically renewed.
It is sufficient if the customer announces the withdrawal within the withdrawal period, via IntlStealthCS@gsmorg.com.
Regardless of an exercised right of withdrawal, you will still be charged pro rata for the period between the activation of the SIM Services and the announcement of the right of withdrawal. We will reimburse you the remainder of the paid fee in the same payment method as used for the activation of the Subscription Plan.
5. Accuracy of information
Occasionally there may be information in the Application that contains typographical errors, inaccuracies or omissions that may relate to e.g., product descriptions, availability, promotions and offers, and/or various information (such as weather, property boundaries, hunting regulations, etc.) that may be received from third parties. We make no representation or warranty as to the accuracy, completeness, or timeliness of any such information and shall bear no liability for any errors, inaccuracies, or omissions contained in the Application. We reserve the right to correct, update, or remove content at any time without prior notice.
6. Links to Other Resources
The Application may contain links, integrations, or references to third-party websites, mobile applications, or other resources (“Third-Party Resources”). Unless expressly stated otherwise, such links are provided solely for convenience and do not constitute Our approval, sponsorship, endorsement, affiliation, or recommendation of the Third-Party Resources or their operators. We make no warranties regarding its offerings, content, or conduct. We accept no responsibility or liability for any loss, damage, or other harm arising from your use of, or reliance on, any Third-Party Resource. Access to any Third-Party Resource is at your own risk, and you are urged to review the applicable terms of use, privacy policies, and other legal notices of each resource you choose to visit.
7. Warranty and Liability
Please be aware that the Applications are only provided to you on an “as-is” and “as available” basis and that we do not make any warranties, guarantees, or commitments about the Applications and Software (including regarding the content of the Applications and Software, specific functionalities of the Applications and Software, their availability, reliability, or ability to meet your needs).
The Software or Applications may be connected to a network of any kind that may not be secure. This means that it may be hacked or exploited by viruses and/or malware. These vulnerabilities may provide a gateway to malicious actors to abuse the Software, Applications or Connected Products. We do not provide any guarantee that the Software, Applications or Connected Products are secure and/or that they do not have, or are not susceptible to vulnerabilities, other than as provided in the technical documentation.
Without prejudice to the applicable law, We can never be held responsible for any indirect, consequential, punitive, special, or incidental damages, including but not limited to any loss of opportunity, profits, revenue, turnover or any other financial or commercial losses, whether this loss or damage arises from a breach of contract or duty in tort. Our total liability arising out of or relating to the services is limited to EUR 50,00. Neither Party shall be liable for any claim arising under these Terms, unless it has received notice by registered letter of the claim within one (1) year of the other Party becoming aware of the circumstances giving rise to the claim.
You understand and agree that the Applications are provided in a novel and dynamic environment, meaning that the Applications are subject to change from time to time and that availability of certain features and functions may vary over time and geography. The Software requires maintenance, including updates and upgrades, from time to time, which may lead to temporary unavailability of one or more (aspects of the) Software. We will make commercially reasonable efforts to inform you in a timely manner of such unavailability.
8. Data storage
Primary storage for all EU Customers’ data (also device-generated data that is not necessarily personal data) is in Frankfurt, Germany.
9. Intellectual Property Rights
The software and Applications are licensed, and not sold, to you for use only under these Terms. The software and Applications are protected by copyright and other intellectual property rights. We own the title, copyright, and other intellectual property rights in the software and Applications. Except as expressly licensed to you herein, We reserve all right, title and interest in the software and Applications, and all associated copyrights, trademarks, and other intellectual property rights therein.
Subject to your continued compliance with these Terms, you receive a limited, revocable, non-transferable and non-sublicensable license to access and use the Application solely for your personal, non-commercial purposes within the European Economic Area.
You must not:
- Reproduce, distribute, modify, create derivative works of, publicly display or perform, download, or transmit any of the material on the Application.
- Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
- Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials.
- Access or use for any commercial purposes any part of the Application or any services or materials available through the Application.
Permitted uses include:
- Your electronic device may temporarily store copies of such materials in RAM (random access memory) incidental to your accessing and viewing those materials.
- You may store files that are automatically cached by your Web browser for display enhancement purposes.
- If we provide download functionality then you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.
- If we provide social media features with certain content, you may take such actions as are enabled by such features.
If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Application in breach of the Terms of Use, your right to use the Application will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Application or any content on the Application is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Application not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.
Your use of the Application grants you no right or license to reproduce or otherwise use any of our logos or third-party trademarks.
10. Data protection
By making use of the Software and Applications We will process personal data. We process your personal data in accordance with our Privacy Policy https://www.stealthcam.com/global/terms-and-conditions/, the latest version of which can be accessed on our website.
11. Final provisions
Indemnification. To the fullest extent permitted by applicable law, you agree to defend Us, indemnify Us, and hold Us harmless from and against any and all claims, demands, actions, liabilities, damages, judgments, awards, losses, costs, and expenses arising out of or in connection with:
- Your breach of these Terms;
- Any use of the Application, or of its content, products, or services, that is not expressly authorized by these Terms; or
- Your reliance on, or use of, any information or data obtained through the Application.
This indemnity shall apply regardless of the form of action and whether brought by you, a third party, or any governmental authority. Nothing in this clause limits or excludes any statutory rights you may have as a consumer under mandatory provisions of EU law, nor does it exclude or limit any liability that cannot be excluded or limited under such laws.
Waiver. No failure to exercise or any delay in exercising any right, power or remedy by Us operates as a waiver. A single or partial exercise of any right, power or remedy does not preclude any other or further exercise of that or any other right, power or remedy. A waiver is not valid or binding on Us unless made in writing.
Assignment. You may not assign any of your rights and obligations hereunder to another party without our written consent.
Severability. If any provision in or any part of the Terms is or becomes invalid, non-binding or unenforceable, such provision will be severed from the Terms, the remainder of these Terms will remain in full force and effect, and you will negotiate with us in good faith to replace the severed provision with a provision that achieves, to the greatest extent possible, the intent of the severed provision.
Logging. We, or one of our Affiliates, register access to the Applications for invoicing and security reasons. We keep an up to date log in which we store data relating to your use of our Applications. You agree that this log provides evidence that access has been gained to the Applications and that the Applications have been used in a certain way, unless proof to the contrary.
12. Dispute Resolution
All disputes, controversies or claims arising out of or in connection with these Terms shall first be submitted to the competent courts in Brussels, Belgium.
13. Governing Law
These Terms shall exclusively be governed by the laws of Belgium and shall bind executors, administrators, successors, and assignees. No effect shall be given to any other choice-of-law or conflict-of-law rules or provisions which would cause the laws of another jurisdiction to apply (Belgian, foreign, or international).
All disputes concerning the validity, interpretation, enforcement, performance, and termination of these Terms shall be submitted to the exclusive jurisdiction of the competent courts of Antwerp (Belgium).
14. Support/contact
You can contact us via email through IntlStealthCS@gsmorg.com or by phone during work hours GMT (+44 808 169 0984 – toll free).
Annex I
The following data will be stored:
| Category | Description | Primary Purpose |
|---|---|---|
| Device-Generated Event Metadata (retained for 180 days) | Timestamp, camera ID, sensor type, wildlife-event flag, notification status, firmware version, battery level, and error codes. | Provide the service; diagnose faults; protect service integrity. |
| Notification and delivery logs (retained for 180 days) | Push-token, notification type, delivery status, device OS version, IP address, and time sent/opened. | Deliver alerts; measure service performance. |
| Application interaction logs (retained for 180 days) | Clickstream events, in-app settings changes, session ID, crash traces (pseudonymized). | Improve IU/UX; ensure stability. |
| Account credentials & entitlements (retained until account deletion plus 180 days) | Email, hashed password, subscription tier, licence key, and linked hardware serial numbers. | Authenticate users; verify subscription rights. |
Shorter or longer retention may occur where legally required or necessary to establish, exercise or defend legal claims.