Typically, it is less than 0.45 seconds
- Make sure the camera does not have low batteries
- Make sure the camera has a good signal. Use the Signal Strength feature in the Cellular Settings. The percentage should be higher than 20% to reliably receive photos.
- Make sure your data plan is active
- Make sure your mobile device has internet service
No, your cameras is weather resistant, but not waterproof.
By using the test mode. A green LED on the front of the camera will blink when the camera detects motion.
Put the camera in the test position and wait for the IMEI to be displayed on the screen.
- Check which SIM card was included with your 4G camera. If it is an AT&T branded SIM card, go to buyasession.att.com. If it is a Verizon branded SIM card or a blank SIM card, go to http://secure.stealthcamwireless.com
- Choose your Subscription Plan. See table on website for estimated photos or videos.
- Enter your Email Address (this will be your username) and Password you will use to access your 4G Data Plan account (This is a separate account from your Stealth Cam Remote App account)
- Enter your Payment Information
- Enter your Mailing Address (click the box if your mailing address is the same as your billing address)
- Agree to the Terms and Conditions by clicking on the box
- Click SIGN-UP and you will be redirected to the LOGIN page
- LOGIN using the Email Address and Password you entered above
Add your camera to the Plan by following these steps:
- Navigate to the MY SERVICES and EQUIPMENT section
- Click on the “+” sign next to your plan
- Enter the ICCID of the SIM card and IMEI of the camera
- Once the ICCID and IMEI fields are populated click ACTIVATE
There are many different factors that affect battery life, including the brand of battery, the temperature, the number of pictures taken, the amount of night photos, and the frequency the camera uploads to the app. If your camera is using batteries, we recommend you use Twice a Day or Once a Day upload frequency.
The ICCID number is the 20-digit number located on the SIM card.
No, the images on the SD Card and the camera’s settings will remain intact.
The flash range is the distance that you will be able to see in the picture when a picture is taken using the flash. The motion detection range is the distance from the camera that the camera will sense motion and be activated. These ranges will be many be affected by environmental factors.
No, the glass will prevent your camera from detecting motion.
Yes, if a wall socket is available, we recommend using an AC adapter to save cost.
Your chosen provider pulls the latest APN during the setup process
You will need to do the latest firmware update on your camera in order to make the IMEI accessible. This is found under the support tab on our website in downloads.
Your camera comes with a SIM card for either AT&T or Verizon network
The 12V Battery Kit should be recharged at least every 3 months, regardless if it is being used or not, in order to preserve the working condition of the battery inside the unit.
Activity control is a setting on the camera that allows you to have the camera on only during certain hours of the day if you want that.
We have a customer loyalty program. You can send us your old camera and you’ll receive 50% off of a brand new one.
No, not until the SD card is cleared of its files.
The camera has flash memory so your images and settings will remain intact.
Under the gasket by the SD Card slot
An infrared flash is going to produce a black and white picture and will be visible in the dark. It produces a dull red glow that is not bright enough to catch your attention in the dark but if you looked right at it, it would be visible. A No-Glow flash is going to produce a black and white picture and will NOT be visible in the dark. It produces no visible light unless you are very close to the camera and will be nearly invisible in the dark.
Either the lock on the side of the SD card is engaged in the lock position or the SD card needs to be formatted in a computer.
Usually this is a sign of an incompatible memory card or damaged memory card.
The infrared flash will give off a low glow red light it is not invisible.
No, the cameras are weather resistant not waterproof.
We recommend using a computer to view the photos. If you don’t have access to a computer, we can only recommend using either our iOS or android card readers for your cell phone or our reader viewer.
You want to put the camera in the Manual or Custom setting mode. Follow the instructions in the owner’s manual.
Yes, we recommend viewing your photos/videos on a computer as other digital devices can change the format of the SD card.
Rechargeable batteries are not recommended. We do recommend a high quality alkaline or lithium battery.
No, we do not recommend a Micro SD card.
No, we do not recommend swapping SD cards between different cameras. Each camera is made with different formatting capabilities and can cause the camera not to recognize the SD card.